Q4 Holiday Edition of the Retail Innovation Radar Report Released + Bonus Webinar

By Ed King / November 14, 2018

As retailers look to lure and wow shoppers this Holiday season, there are a handful of expectations that shoppers bring with them: Giving you my money should be easy Make my visit worth the drive Only show products for me I still want human contact In this issue of the Retail Innovation Radar Report™, you’ll…

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Holiday Webinar: The 4 Things Shoppers Really Want from In-Store Tech This Holiday Season

By Ed King / October 29, 2018

Retail innovation group, HighStreet Collective, will host a live webinar at 12:00 Noon EST November 8th, 2018 providing viewers with a sneak peek of their Holiday edition of the Q4 Retail Innovation Radar report. Titled The 4 Things Shoppers ReallyWant from In-Store Tech This Holiday Season, the free 45-minute webinar will translate cumbersome ‘tech talk’…

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Retail Wire Facebook Live

Laura Goes Live on Retail Wire Facebook

By Ed King / September 7, 2018
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Retail Radar Q3 2018

HighStreet Launches Retail Innovation Radar Report

By Ed King / August 23, 2018

New Retail Innovation Report Taking the Guesswork Out of Using In-Store Technology Atlanta, GA— Retail innovation group, HighStreet Collective, launched their first quarterly report that measures the top 12 technologies used in brick and mortar retail. This is not your run-of-the-mill, tech-speak-for-fellow-techies report, however. “In-store tech should no longer be measured solely on up-time and…

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Video: The NanoLumens Summerfest ‘Story Telling Through Technology’ Panel

By Ed King / June 18, 2018

Here’s the on-camera interview we did with James Keppel (in the centre of the below video) and Ed King (camera right in the below video) at the NanoLumens Summerfest, held coincidentally during #InfoComm18. Ed King is Co-Founder, HighStreet, A Retail Experience Collective and a well-known and well-respected retail guru. Ed told us “I’m on the…

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Video of Shopper Brain, Habits and Behaviors Presentation from Retail Innovation Conference

By Ed King / May 18, 2018

Ed King and Laura Davis-Taylor of HighStreet Collective and Joe’ Lloyd of Nanolumens dive into six new expectations shoppers bring with them to the store; why resolving friction isn’t enough to keep customers coming back; and how in-store technologies can help bridge the gap to satisfying and delighting online-addicted shoppers.  

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Listen: Revolutionizing the Customer Retail Experience with Ed King and James Yancey

By Ed King / March 14, 2018

From MarketScale’s retail strategy podcast… On today’s podcast, we get to chat with Ed King from HighStreet Collective and James Yancey from Cloudtags. We discuss the radical redefinition of the retailer/customer relationship, the way that this changes the design aspect, and how customer input can now inform the retail experience for both sides of the…

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Retail's four ways forward

Customer Experience Inspiration from Retail’s 4 Ways Forward

By Ed King / February 7, 2018

Retailers are no longer in the “sell stuff” business. Just like theaters are no longer in the “show movies” business, and restaurants are no longer in the “feed people” business. Selling stuff, showing movies and feeding people used to be enough to draw the masses. Thanks to the advent of ultra-accessible technologies, and a constant…

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Get off the couch and into your store

On-Demand Webinar: Push-Pull: Getting consumers off the couch and into your store.

By Ed King / August 1, 2017

This recorded webinar with special guests Ed King and Laura Davis-Taylor, Founding Principals of The High Street Collective addresses the intentions of CX, DX and UX…

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ICX Summit: The Last Word on ICX: Millennials Speak for Themselves

By Ed King / July 7, 2017

ICX Summit panel discussion on millennials moderated by Ed King

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Ed King

Ed is on a lifelong journey of understanding human behavior, and what better canvas to hone his skill than customer experiences.

A natural storyteller, Ed approaches each retail experience challenge like telling a story — start with an inviting physical environment, engage the shopper’s secret hidden desires and overcome the shopper’s challenge with an emotion-focused solution.