Webinars, Whitepapers & Downloads
Q4 Holiday Edition of the Retail Innovation Radar Report Released + Bonus Webinar
As retailers look to lure and wow shoppers this Holiday season, there are a handful of expectations that shoppers bring with them: Giving you my money should be easy Make my visit worth the drive Only show products for me I still want human contact In this issue of the Retail Innovation Radar Report™, you’ll…
Read MoreHoliday Webinar: The 4 Things Shoppers Really Want from In-Store Tech This Holiday Season
Retail innovation group, HighStreet Collective, will host a live webinar at 12:00 Noon EST November 8th, 2018 providing viewers with a sneak peek of their Holiday edition of the Q4 Retail Innovation Radar report. Titled The 4 Things Shoppers ReallyWant from In-Store Tech This Holiday Season, the free 45-minute webinar will translate cumbersome ‘tech talk’…
Read MoreHighStreet Launches Retail Innovation Radar Report
New Retail Innovation Report Taking the Guesswork Out of Using In-Store Technology Atlanta, GA— Retail innovation group, HighStreet Collective, launched their first quarterly report that measures the top 12 technologies used in brick and mortar retail. This is not your run-of-the-mill, tech-speak-for-fellow-techies report, however. “In-store tech should no longer be measured solely on up-time and…
Read MoreOrbiting the GAFA Galaxy and the Four Superpowers
The role of digital signage in consumer-facing verticals such as retail and hospitality continues to undergo a transformation. What began as something of a curiosity and became a valued commodity has transitioned into something grander for consumer-facing businesses: An essential platform of engagement in the broader customer experience ecosystem. The upcoming Digital Signage Expo will…
Read MoreCan The Toys ‘R’ Us Troubles Teach Valuable Lessons To Other Retailers?
Excerpt from Retail Touchpoints article featuring Laura Davis-Taylor: Some industry experts point to a store experience at Toys ‘R’ Us that wasn’t keeping up with the trend toward experiential retail. “As a shopper and the mother of a 10-year-old, I can say that visiting a Toys ‘R’ Us wasn’t fun,” said Laura Davis-Taylor, Co-Founder, HighStreet…
Read MoreHow to Break Through the Dogma and Embrace the New Retail Reality
The short-sighted strategy rarely works in life. In the case of brick-and-mortar retail, the ability to look long-term may very well make the difference between surviving and not surviving. A successful long-term vision also requires a certain amount of risk. It means being assertive yet thoughtful, and signaling a sea-change from the top down in…
Read MorePivot Your Pitch to Win with Customer Experience Solutions
The idea that “Retail isn’t dead, it needs a revival” is both affecting and true. With brick and mortar accounting for more than 90 percent of retail sales in Q4 2017, it’s clear that there is plenty of opportunity for these businesses to thrive and not just fade away. The challenges brick and mortar face…
Read MoreCustomer Experience Inspiration from Retail’s 4 Ways Forward
Retailers are no longer in the “sell stuff” business. Just like theaters are no longer in the “show movies” business, and restaurants are no longer in the “feed people” business. Selling stuff, showing movies and feeding people used to be enough to draw the masses. Thanks to the advent of ultra-accessible technologies, and a constant…
Read MoreWhite Paper: 7 Retail Experts Share Their Top Tips for Reinventing the In-Store Experience
LDT excerpt: “We must start to think of our stores as a ‘3D website.’ All of those amazing data points and shopper insights are now available to discover in-store and deliver omnichannel analytics in spades. When that happens, we have one clear view of the journeys our shoppers make, and we can more contextually understand…
Read Moresixteen:nine podcast: Retail, Digital and the Dawn of a New Consultancy
In this podcast with Dave Haynes, founder of sixteen:nine, Laura talks about the challenge in retail in the age of Amazon, and how getting people in stores and prompting them to buy stuff is not solved alone by sticking in screens or other kinds of tech. If you sell to or work in retail, you’ll…
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