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Podcast: Essential Strategies and Technologies That Will Shape Retail in 2019


In this episode of The PERCH Experience industry leaders: 

Breakdown the essential strategies and technologies that will shape retail in 2019, Microsoft and Kroger’s plan to design the future of grocery, the evolution of the retail sales associate, and the role of data in designing retail experiences.

Listen Here:–Featuring-PSFKxRIWxHIghStreet-e30ol8/a-a98av2

Ed King

Ed is on a lifelong journey of understanding human behavior, and what better canvas to hone his skill than customer experiences. A natural storyteller, Ed approaches each retail experience challenge like telling a story — start with an inviting physical environment, engage the shopper’s secret hidden desires and overcome the shopper’s challenge with an emotion-focused solution.