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Retailers, Reach For The Minimum By 2020

Ed King, Co-Founder

While a whopping 84% of e-Commerce and pure-play retailers consider themselves to be thriving, only 40% of specialty retailers, 35% of big boxes, 25% of discount stores, and 17% of department stores claim to be. What 5 things can retailers do in 2019 to meet the rising expectations of the Jan 1st, 2020 shopper? Click here to find out.

Ed King

Ed is on a lifelong journey of understanding human behavior, and what better canvas to hone his skill than customer experiences. A natural storyteller, Ed approaches each retail experience challenge like telling a story — start with an inviting physical environment, engage the shopper’s secret hidden desires and overcome the shopper’s challenge with an emotion-focused solution.