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RetailWire Discussion: How can companies avoid the seven deadly sins of retail laggards?

For years we’ve talked about the train coming that is now steamrolling some of our country’s most iconic retail brands. I blame the leaders at the top of every company that is spiraling into oblivion. They were warned and they didn’t listen.
Having been in these trenches for a very long time, here are my observations on the seven deadly sins of retail leadership:
Arrogance. Selfishness. Complacency. Incest. Narcissism. Apathy. Ignorance.