Retail TouchPoints eBook

White Paper: 7 Retail Experts Share Their Top Tips for Reinventing the In-Store Experience

LDT excerpt: “We must start to think of our stores as a ‘3D website.’ All of those amazing data points and shopper insights are now available to discover in-store and deliver omnichannel analytics in spades. When that happens, we have one clear view of the journeys our shoppers make, and we can more contextually understand…


sixteen:nine podcast: Retail, Digital and the Dawn of a New Consultancy

In this podcast with Dave Haynes, founder of sixteen:nine, Laura talks about the challenge in retail in the age of Amazon, and how getting people in stores and prompting them to buy stuff is not solved alone by sticking in screens or other kinds of tech. If you sell to or work in retail, you’ll…

Gentle Monster Robot

On-Demand Webinar: Automagical Experiences: How to Choose the Right In-Store Technology While Not Sacrificing the Human Experience

People always have, and always will, crave love, beauty, ease, wonder and the power of connection. In this webinar, viewers will learn what it takes to light up the shopper brain by integrating digital into their stores, creating an engaging, memorable experience shoppers crave.

Get off the couch and into your store

On-Demand Webinar: Push-Pull: Getting consumers off the couch and into your store.

This recorded webinar with special guests Ed King and Laura Davis-Taylor, Founding Principals of The High Street Collective addresses the intentions of CX, DX and UX…

7 Deadly Sins of Retail

RetailWire Discussion: How can companies avoid the seven deadly sins of retail laggards?

For years we’ve talked about the train coming that is now steamrolling some of our country’s most iconic retail brands. I blame the leaders at the top of every company that is spiraling into oblivion…

Amazon Treasure Truck

RetailWire Discussion: Has Amazon created another high-draw shopping model with its Treasure Trucks? has launched their Treasure Trucks, “an ice cream truck for grown-ups,” that drives around town with a single “amazing deal” and lures you in on your phone. Is this a new paradigm?

ICX Millennial Summit

ICX Summit: The Last Word on ICX: Millennials Speak for Themselves

ICX Summit panel discussion on millennials moderated by Ed King

ICX Summit Storytelling

ICX Summit: Using Storytelling to Create Memorable Experiences and Increase Profits

ICX Summit panel discussion with Ed King, Jamie Bettencourt from MOOD Media and Christiana DiMatessa from Under Armour